What an excellent company. I first ordered Duraflue hanging cowl and 316 liner while it was on offer! Followed later by a DG Ivar5 stove with some flue parts. Both came within days of ordering. The warehouse website was a great help choosing the stove and the stovefitter's manual is nothing short of inspirational.The information contained meant I could do the work myself and any questions to Julian and team were answered promptly and helpfully. Lining the flue presented a few unexpected challenges, but the manual is so encouraging about tackling problems and everything is now in and working. The stove looks great, is very responsive and burns very cleanly. I would highly recommend them to anyone looking at fitting a new stove and especially if you want to do any of the work yourself.