1. Email us (firstname.lastname@example.org) and let us know which scenario most closely resembles your situation (even if it is not a perfect fit). 2. Let us know if you require a quote for "all silver", "all black" or "black in room but silver outside" and whether you require 5"or 6" internal diameter (or inform us of the stove). 3. Using the scenario images as a guide of what is required, send us any supporting evidence (sketch/ dimensions/ photos/ notes) as you wish. Note that figures can be rough and ready for this stage - you will send exact dimensions later. 4. Important: if you are on a gable end let us know X,Y,Z from the graphic below. 5. If you require a stove price/availability, let us know your desired stove. otherwise we will quote for chimney only (quotes with stove and scenario combined can be the most competitive). We will send you a return email with a firm quote (Julian may ask you a few questions via email first). What is included within your quote? Your bespoke design (by Julian Patrick, author of The Stove Fitter’s Manual) on large-scale 1/10th scale graph paper (emailed to you). *All of the twin wall parts you need to complete the task with the exception of wall sleeve (rarely used) or telescopic support kit (rarely needed). These two items can be purchased separately. *We include wall brackets, finishing rosettes/plates, cowl etc.