Please do not apply for this role if you are not completely happy using a computer. You do not have to be a whizz-kid but we do expect competent and speedy use. For example you should know how to use folders and will be completely familiar with terms such as “cut and paste”, “drag and drop” and will understand how to bcc and cc emails etc. You will likely have a smartphone and know how to use it.
The exact procedure for applying for this role is listed at the foot of this page.
“Stovefitter’s" is an online retailer selling stoves and associated fitting materials all over the UK and has two full-time employees. See www.stovefitterswarehouse.co.uk
Stovefitter's, Glan Afon (The Chapel), Chapel Street, Mochdre, Conwy LL28 5BB
(if you find the Mountain View pub then Chapel Street is next but one street to the right of this pub)
The successful applicant will assist the Managing Director and Sales Manager in reducing their workload by relieving them of tasks that do not require industry expertise.
This is a multi-faceted role and the successful applicant will be happy to complete a variety of tasks as required.
Full training will be given (although applicants will need some key skills, these listed further down on this page).
In order that a potential applicant can get a feel for the role - tasks will include (but are not restricted to):
Dealing with customers on the phone when particularly busy (simple enquiries following their designation by Director or Manager)
Creating "Quotes" for customers via our online system
Ordering stock (ordering stoves)
Monitoring stock levels (counting the stoves)
Wrapping stoves ready for transit (strength not required but always helps)
Daily visit to local Post Office (walking distance)
Sorting and listing daily invoices
Adding invoices to a spreadsheet and keeping tally of monies-owed
Checking supplier invoices for inaccuracies
Checking stoves retail prices with supplier price lists and updating website/database as required
Paying bills as requested
Unwrapping, checking and listing refunds (generally stove-fitting parts)
Packing small postal items
Dealing with accountant enquiries (generally missing invoices)
Cleaning and lighting the stove/s and keeping refuelled (cooler months only)
Keeping small kitchen clean, and washing up in kitchen daily as required
Hoovering office carpet and tidying office
Keeping holiday records
Walking the company dog if he is at work
“Although this is a very varied role I require that the successful applicant is a person who is quite pedantic about things being correct: a stickler for detail is preferable as this role will require some important checking of facts and figures”. It is also important that the successful applicant is not adverse to a spot of cleaning! As I said - it is a varied role. - Julian Patrick, Managing Director.
Stovefitter’s Warehouse and Design Studio is based in a converted old Chapel in Mochdre, near Colwyn Bay. The office is an open-plan workspace with sitting/standing desks, Apple computers and gorgeous wood burning stoves. A sit/stand desk and Apple computer will be available.
As this is a seasonal business (quiet in summer, mad busy Autumn/Winter) the hours reflect this:
August-December 6 hours per day Mon-Fri 8.30 am - 1pm (25 hours per week)
January-July 3-4 hours per day depending on workload Mon-Fri 8.30am - 11.30am/12.30am (15 hours per week)
Why the early start? Primarily we need the fires lighting.
£8.75 per hour
Paid: 22 days (must be taken between January and Aug inclusive)
As the successful applicant you will be competent and speedy in general computer skills, email in particular. You will have some experience of using spreadsheets (not compulsory). Your spelling and grammar will be to a good standard. You will likely own and be competent with a smartphone. You will likely come into contact with customers at some stage so you will have a good telephone manner and be well presented and affable.
As soon as possible
Last time we advertised a job we had over five hundred applicants and as we are a small company we found this to be overwhelming. For this reason we have to be fairly ruthless regarding the application procedure (apologies but best for us to be honest). Here is how the procedure works:
Send an email to: firstname.lastname@example.org with the Subject Line of the email stating the following:
Why <your full name>, who lives in postcode area <your postcode>, would be a good Stovefitter’s Office Assistant
Then, in no less than 100 words and no more than 200 words, tell us why you believe you would be good for the role.
Please also include your full address and a suitable contact telephone number. If you would like to include any suitable social media links please feel free.
PLEASE NOTE THAT WE WILL CONTACT THOSE WHO ARE INVITED TO THE NEXT STAGE (INTERVIEW).