Spent £1000 on a Hunter aspect 5 stove.
After four months the paint is coming off it and it is appearing to rust.
Contacted retailer who forwarded photos of the faults.
Hunter stoves have a acussed me of either wiping the stove with a damp cloth or having a damp house!
This manafacturer will judge your complaint without even examining the stove.
They have also said I have voided the warrenty due to one of the above reasons.
It seems my retailer have had this problem with other Hunter stoves recently.
Do not buy a Hunter stove.
They will assume you have done something wrong, with no proof whatsoever and you will end up with a rust bucket for your £1000.
Trading standards and court to follow!
We purchased the stove from Stovefitters Warehouse and fitted it by ourselves using the guides from the Stovefitters Manual.
Couldn’t have been easier. The guides were simple and easy to follow and the answers to my stupid questions were only an email away!
As for the stove, it was easy to install and despite it only being on once for testing, it worked well and really kicked out the heat. Looking forward to the winter!
I purchased the 5" silvacor 304 / 316 flue liner from stove fitters warehouse. The item was swiftly despatched and there was very good communication from the sales team, On inspection of the flue liner, you could tell the difference comparing it to the more cheaper versions. The flue liner is made up of a twin wall using 304 & 316 stainless steel. The internal part of the liner is super smooth. I recommend to anyone thinking of purchasing a twin wall flue liner to purchase this one as you will not be disappointed.
Our DG Ivar 5 is amazing, we were going for another stove but changed our minds because of the reviews..........it didn’t disappoint! Staff are friendly, helpful, but most importantly they know the stuff they are selling inside and out. Thanks very much
I brought my stove back in May 2018 really pleased with the service I received and my stove looks great
Absolutely thrilled with our new stove and came in perfect timing and packaging. I would recommend both the stove and company to anyone!!!many thanks xxx
Really happy with our new Aga stove, looks great and burns very well with good air control. Good size fire box too so you can fit in plenty of wood. Now just looking forward to winter! Good service from Stove Fitter's, the online installation guide came in very handy. 5 stars.
Once again the stovefitters have been superb and guided me though selecting and buying the correct flue for my log burner (DG Ivar 5).
Will keep recommending to friends and family as now they want log burners now they have seen mine!
Keep up the great service guys!
I ordered this stove for a DIY fitting and couldn't be happier.
All the bits needed for fitting were correct and the instructions are spot on.
Fantastic service and a fine product
Great item really helps both for internal and external walls helps cover up the holes and fits perfectly around the chimney pipe at 45 degree angle.
Superb I wouldn’t install without them now .
Very happy with my stove. It looks fantastic in our living room. Very happy with the service we received.
A quality engineered item and the bolt fitting allowed me to secure the flue pipe at a slight angle which greatly helped with my chimney coming in from the left hand side.
Thanks stovefitters warehouse for all your help in choosing and recommendations on all I needed for installing my log burner. I reckon I have saved over £2000 pounds by using you guys. Not to mention a little self satisfaction. Have recommended the diy section to many friends and family who are thinking of having the same thing done.
Just have to wait for the temperature to drop before I get the burner fired up again!
Great stove, good heat output and great looks... as per the description, the hand burnished door will discolour with the heat, but apart from that, all good.
Excellent value for money, excellent service, next day delivery, item as described fitted perfectly.
The system arrived promptly and in perfect condition. All components present and everything I needed to install a stove in my shed. Thank you very much!
I used an extra wide locking band on my dura flue system because the flue is so long and the clamp works really well and stops any movement.
I was pleasantly surprised with the Saltfire ST-X4 having preheat air wash for the glass door never saw this in any review or specs ,Unfortunately finished fitting stove late in April so not tested fully yet ,Glass door stays clean with air wash system and pleased with build quality of stove and service from Stovefitters Ordered fitting kit (liner, pipe,cowl,) from them and delivered to me with no problems
Saltire st1 vision. Great fire really easy to clean and glass to wipe down. Gives off loads of heat. Easy to install..
I’m very pleased with my Ivar 8 - a quality good looking stove that’s easy to use. Controllable and can pump out some serious heat when you want it to.
We brought a lvor 8 stove November 2017. And due to problems with our floor, which put the job of installing it by 3 months. Final getting it up and working in March. We also changed the stove pipe from a straight pipe to two 45 degree elbows, which looks great and are of great quality. The lvor 8 is a amazing stove, the large glass door give you such a great view of the mesmerising fire inside. The control of air flow is so good! It’s the best of any stove I’ve ever used. You can have a gentle flickering fire going and increase that to a ragging inferno, with all the flame and heat control in between, you could ever want . We brought the multi fuel kit, and have had it in from the start. We’ve used smokeless fuel and the control of heat and flame has been equally as good as logs. Since we have been using the stove the TV has been a very poor second to watching the hypnotic fire in front of us . This is the first time I’ve ever looked forward to next winter!! I would like to thank Stove Fitters for all there help and advice during the installation of our stove. Great service, good price, what more can I say
I have had my stove, liner and all accessories from stove fitters warehouse, followed Julian’s guides for fitting and it has saved me a small fortune.
Recently purchased the Aarrow Ecoburn Plus 5 and a length of adjustable twin wall pipe, along with a flex flue liner and the other bits required for installing the stove. The customer service was excellent and all of the material provided were of high quality. The adjustable twin wall length was the perfect as when ordering I wasn't quite sure how close the stove would be positioned to the wall, this enabled me to move the stove around to find the best position and still reach the chimney. The adjustable twin wall was easy to fit and came with the insulation required to extend the pipe to the correct length. Although slightly fiddly cutting the insulation to the right length and fitting inside the twin wall, it was an easy job.
The Broseley Hestia 5 has turned out to be a fantastic buy. I was very nervous buying this product as it is so new on the market and hadn't had any reviews. However I'm so glad I did. It's superbly made and both my local fitters and myself have been surprised by the quality build and output. It literally heats my whole house after it's been going a few hours. I'd just been looking for something to heat my small extension but the efficiency of this stove and especially when you consider the price too, has been astounding. The service from Stove Fitters Warehouse was also great. They usually only deliver within mainland Britain and had never had any requests from the Isle of Wight before but nothing phased them. They called me back the next day and arranged a courier at a very reasonable price to deliver door to door. 3 days later the stove was with me. Very, very happy with my purchase and the service I've received from Stove Fitters Warehouse and would highly recommend both.