Really impressed with this stove. Really solid build,
and a large glass window. The controls are simple and effective.
I purchased this along with the flue design service. After sending off the measurements I received a easy to understood plan, and all the bits I needed. It was easy to fit, and looks great
Stovefitters warehouse were great, and they responded promptly to the various phone and email queries.
We cannot praise Stovefitters Company enough! their service was second to none. Everything we needed to ask was answered happily and very helpfully, and just as Julian said, "if you can do mechano, then you will be able to install the stove" - everything fitted amazingly well - a real treat to do. We are now the proud owners of a georgeous looking stove - the Aduro 16 stove, with twin wall flu which looks beautiful in our new extension. it gives off so much heat we are really toastie in here.
I also ordered the finishing plate to finish off the opening where the flue goes up and it looks really impressive. We have lots of compliments on our new stove and room. We highly recommend Stovefitters if you are looking to have a log burner. Thanks again Julian and Aaron. All the best to you Colin Tuckwell
Design was accurate to my dimensions. Delivery was swift and flue was top quality. Staff were very accessible when i contacted them. All in all ten out of ten.
I would recommend this company.
When you first start thinking about it you will probably contact a couple, maybe a few contractors to quote you. Ours, or the ones that got back to us ranged from the obscene to the insulting, then a pal said do it yourself! Here is the address for Stove Fitters Warehouse he said. I contacted Julian, firstly to discuss a stove we had seen on his site, then as discussions progressed he used photos and drawings I sent to him to design a full system for us. I could go on but I'm not going to, they do what they promise, when they say they are going to do it. I installed the stove over a couple of nights and a Saturday morning. Faultless really. Thank you Julian and the Stove Fitters Warehouse.
We have finally completed our extension with the georgeous stove taking pride of place! we would like to thank you so much for all your help in the design and instruction for fitting this lovely stove. we are so happy with it. we've given up tele and watch the stove instead!! Thanks for sending all the items very quickly and efficiently even when one piece was damaged during transit, you replaced it and we got it the next day! seriously though we have found the service from you to be superb and without a doubt we would highly recommend Stovefitters. Many thanks to you all on the team. colin and lynn
We ordered a twinwall flue system from Stove Fitters for our new stove installation, which required an insulated flue run from a reduced stack in the roof-space and a through-roof flashing unit. Julian helped on the phone with what was a fairly complicated order list, so we were confident everything was right. The Duraflue stainless steel twinwall flue components arrived in good time, thanks to Julian and Arran handling the order efficiently. The flue pipes, bends, brackets and connectors are really good quality - thick, heavy stainless steel with good insulation in the flue sections. The straight length are rigid and very strong. They are well finished, with good quality welds. The longest lengths can still be carried by one person, although installation is really a two-person job. Everything went together perfectly. It's made a top-quality installation and the flue performs very well.
I ordered a twin wall system for a gable end with an external lean-to roofed structure (I.e. some modification to the standard scenario), which was detailed on the drawings I submitted. The subsequent flue design service was very good and communication excellent, with quick delivery of all the components needed to do the job. Very pleased with the result and thanks to Julian for your help.
The website itself is a fantastic source of information which was really helpful when building the house since we were able to lay out the structure to accommodate the stove installation at an early stage.
Had already purchased my stove but needed pipes etc. Stovefitters were the cheapest on the internet. After sales has been so helpful too, answering any questions I had.
After several quotes from local fitters I was left wondering if we really wanted a log stove. Having discovered StoveFitters I am now sitting nice and cosy in front of a lovely warm log burner, which looks great. Thank you Julian and all your team's support for making this happen and allowing me to be free from the local fitters who wanted my arm and leg!
I used the design service with stove fitters and they sent me the kit to fit my new log burner. It was a bit of an unknown as they had never designed a system to go out through a conservatory window before. We had an attitude of we'll make it work, and it did. I love it! The chimney liner was easy to fit together and with a few adjustments to length as we had been advised it all fitted perfectly. I would recommend both the liner and the design service.
Great wood burner, great service and a very helpful drawing was done for my twin wall chimney
Well designed and excellent quality products. Dura flue is quality pipe work. I am very pleased with the end result at a fraction of the price.
Julian handled my initial query and quickly recommended a suitable alternative product. After supplying him with drawings he was able to send me the correct flue kit and all parts necessary for the stove an installation of same. Very professional service backed up by years of knowledge in the industry. If you are considering buying a stove and flue, your first port of call should be these guys!
I'm on my third stove, having fitted two in the cottage already, both provided by Julian and Arran. So when I wanted a new stove in my workshop I never considered going anywhere else. Julian designed my system and the ordering process was simple. Everything arrived as planned. Unfortunately I couldn't get the flue around a rafter so moved the stove, meaning I needed to change the flue system. I contacted Julian and it was fine, he would change the design and send the new parts, I would return the unused ones, no drama. Great attitude, great service, great company. I wouldn't go anywhere else.
Dura flue twin wall very easy to install and so far seems excellent quality. Our stove's drafting really well with it. Excellent service from Stovefitters as well, couldn't be more helpful during design and after-sales. One small ordering error was rectified with no hassle as soon as I contacted them. Highly recommended product and service.
I moved our old Jotel stove from the centre of the house onto an outside wall. A friend built a a new stone surround in a corner and we built a new foundation for the stove and knocked a hole through the wall to place a 45 degree twin wall flue through to the outside. After shopping around I decided to go with Julian from Stovefitters warehouse because he offered a high standard of materials plus advice with planning ad construction. The result is superb. Julian drafted a design to suit the spec I provided and continually helped by answering questions (all free of charge). The only downside is that the carriers are not geared for delivering to Scotland and we had delays in delivery of some items, even though we are not in a remote location and other carriers manage perfectly well. In summary, a superb service and high quality material from stovefittters.
Bought all the bits fot our new stoves chimney from Stovefitter's, and after they designed the chimney, they gave a good quote for the parts, and delivered promptly. The person who was installing the stove confirmed that the flue was of good quality, and the past winter of constant use has proved this. Highly recommended
A great way for the keen DIYer to install a stove and flue. Quality fixings and materials with great customer service.
A great way for the keen DIYer to install a stove and flue. Quality fixings and materials with great customer service.
First of all to say that the customer service from Stovefitters has been exemplary. Julian and Arran have been there to answer the many seemingly simple and obvious queries I had having never installed a log burner before. The design service was excellent and took all the worry of not ordering the right equipment away. All I had to do was provide a few simple measurements and let Julian take care of the rest. I loved the set price regime as I knew straight away what my project would cost and the flue discount made it even cheaper!! The fitting pack arrived promptly in excellent condition, followed closely by the burner, also nicely packaged so no damage.
Installation was smooth running as all the calculations are done for you and, as I said earlier, all my questions were answered very quickly.
I would not hesitate to recommend this service, both for value of money ( I have saved a lot of £££ ) and for the outstanding customer service you get from the team at Stovefitters.
I can only say thank you to Julian and Arran for helping me save a small fortune and have a nice log burner fitted with care.
This is a fulfillment review coming from our review request emails, so Mike Crockett ordered this product from your shop and we will attach the "verified buyer" badge to this review.
Purchased a twin wall flue system and cowl from Stove Fitters Warehouse having zero previous knowledge or experience of purchasing or installing such a system, or indeed to the relevant building regulations. All queries, both before and after order, were promptly and accurately answered. All materials supplied were excellent quality. Delivery (to the Scottish Highlands) was prompt and reasonably priced. Very pleased with with my purchase.
Helpful advice and good communication. I really appreciated Julian's accessibility for answering queries. Perhaps most valued, is that a delivery error was resolved quickly and without fuss. It's easy to give good reviews for products and services when all goes smoothly, but I feel that the real test is when things don't go quite right. Errors do happen and the suppliers who stand out from the crowd are the ones who resolve issues without hassle.
My set up was not straightforward, so some excellent technical input was received. Lots of communication back and forth to find the solution.
Good communication from Julian regarding the design of the flue, all items arrived when expected and quality was very good. The system fitted together well and the flue is now finally installed and running without issue. Glad I did the install myself!
Fantastic web site! Really helpful and easy to understand. Quick and helpful advice from Julian via email. Saved a fortune by using this site. Many thanks.
I was very impressed throughout the whole process, from ordering to delivery. All questions were answered promptly and concisely. When there was a small problem whilst fitting the flue, this was rectified immediately with zero fuss.
The product itself is of very good quality and easy to work with.
As with my previous purchases the SFW has been professional and efficient throughout . The burley debdale stove is an excellent product that belts out a great heat. Please note that this stove needs a two storey high flue as that generates the necessary draw required. I also had a twin wall flue system designed by SFW
After receiving quotes from several companies for a twin wall flue we decided to try it ourselves. Stumbled across Stovefitters warehouse, what a find. Julian and his team have advised us every step of the way, nothing seemed a bother when we contacted them. Our flue arrived within three days of ordering and was up in no time at all. The quality is fantastic and have already recommended them to a friend. Great service and goods from an excellent company.
Hi I'm pleased with the product but unfortunately one piece of flue was missing which set us back by a week with our builder we are hoping it comes early on Friday
Firstly, thanks for the great web site. The detailed installation steps, coupled with your installer's tips is an excellent way to help self installers such as myself. Also, thanks for the good technical support given during the twin wall chimney purchase - this helped me decide on some key chimney components for this tricky design. Your free design service also helped validate my submitted Building Control plans. Very happy with the complete service and you helped me save a packet into the bargain by helping me to fit it myself :-) I'll raise a wee whiskey to you when I finally fire up the beast ! Slàinte mhath.. Nige (Glasgow)
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Many thanks for the great advice after my recent order for scenario 6 twinwall chimney system. As complete novices we needed some advice on how the Meccano fitted together. Arron and Julian were both very helpful. Nothing was too much trouble. Thanks again guys.
Arrived when promised with no problems. I needed twin wall all the way to the stove so the two parts that would have been vitreous pipe were sent out separately and very promptly. Have yet to fit as has been a delay with the stove but everything seems straight forward and all is present and correct. Thanks for all your support. Great service
Delighted with the design service and prompt delivery
Fitted correctly and prompt delivery Thanks.
The service from the team has been good, got the stove up and running yesterday and am very happy with the stove and the twin wall kit. All the right kit was in the box, nice and easy!
Great website, first class service and advice, quick dispatch. Just what you're need when installing you're own stove. Thank you.
We recently purchased a cream Saltfire 2 stove and twin wall chimney system from the Stovefitters Warehouse. The best aspect of their approach is the individual, bespoke service that they offer, creating a plan to the correct specification and being willing to help and advise as necessary. The guys are very knowledgeable and their response times are fantastic. We've yet to fit the stove but I'll post another review once that's done. Can't wait! Thanks guys - highly recommended.
FANTASTIC prompt service,help and advice. The Stove fitters manual website is an invaluable source of information. Quality twin wall flue as per plan arrived on due date. I'm currently installing it myself safe in the knowledge that Julian is only a phone call away. Highly recommend
not yet fitted but pleased with visual quality and thrilled with service from initial enquiry to delivery
Having only just recieved my stove and twin wall I cannot as yet review the performance as I have still to install it but what I can review is the excellent service offered by Julian and Arran. Being a complete novice in stoves they guided me to the best stove purchase and designed my twin flue within the budget given and went out of their way to help get it delivered within a time frame to Glasgow so that I could have it forwarded to the Scottish isles! Amazing service and expert knowledge, a big thanks to your excellent company (review of stove to follow once fitted)
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