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Easy Guides/FAQ


Do you install stoves?

Despite the name, Stovefitter's does not do installations or fittings. We do sell all the goods required for the job and we are well known for assisting people who desire to self install.

We have a selection of Easy Guides (shown above) as well as a comprehensive DIY Installation Manual.

Customers requiring a qualified installer can visit HETAS to search for a registered installer in your area.



You can visit our Delivery page for full details on shipping options.


Do you sell spares parts or stove glass?

Generally we do not. If you purchased a stove from us and are struggling to locate a part then please contact us.

For stove replacement parts we suggest Woodburner Spares.

For replacement glass requirements we recommend Replacement Stove Glass Ltd.


So many stoves! How do I choose?

Check out our easy to read infographic talking you through some of the main stove options when choosing your log burning stove.


Radiant or convector stove?

Go for standard radiant stoves (99% of stoves sold are radiant). All of our stoves are standard radiant stoves.

See here:


Will a certain stove fit in my fireplace recess?

We get asked this a lot. The stove dimensions and recommended minimum-distances-to-non-combustibles are shown on each product page. If your fireplace is non-combustible then, as a guide, you should have at least 100mm air gap around and above the stove. Also worth checking this infographic as it shows how to obtain the rear air gap.


Ecodesign, SIA and DEFRA. What's it mean?

If you live in a Smoke Control Area you will need to choose a stove approved by DEFRA to burn wood in the area (legal requirement).

The SIA logo recognises stoves that meet the Ecodesign Ready regulations that will come into place in 2022. These regs are designed to ensure stoves are cleaner and less polluting. Stoves installed before this time do not legally need to meet this requirement.


What do the icons mean in each stove page?

We are in the process of redesigning all our icons. However for the time being you can read this helpful guide: Terminology & Icons.


Can I self install?

Yes you can legally self install. However, installation of stoves and liners is notifiable and does need signing off by a registered installer in a suitable scheme (e.g. HETAS) or your local council's Building Control Department. With regard to the latter some councils are really helpful and do this all the time, whilst others may refuse to help even though it is their statutory duty to assist.

Do it yourself and get a HETAS installer to sign it off at the end? Some will but many will not. What they will usually do is let you do some of the work (e.g. do all the fireplace and hearth work and just leave them the actual stove-install). We advise you purchase stoves and materials to ensure high quality product is installed (some installers use budget materials to increase profit margins).

If you are thinking of self installing your log burner then you will find our Stovefitter's Manual site very useful, with a wealth of helpful 'How To' articles. The following are some of our most popular articles:

An introduction to self installing a log burning stove

An introduction to Building Regulations when self installing a log burning stove

Survey your own property


How much to get an installer in? Where do I find one?

Approx. costs if you have a chimney: £750-£1,000 (save £500 by self installing).

Approx. costs if you have a chimney and need fireplace opening up: £1,600-£2,000  (save £1200 by self installing).

Approx. costs if you do not have a chimney £1500 (bungalow)-£2500 (2-storey house). Save £1,000-£1400 by self installing.

Above figures includes labour and materials but no stove.

Customers requiring a qualified installer can visitHETAS to search for registered installer in your area.

We of course advise you purchase your stove and materials from Stovefitter's to ensure quality goods are installed (some installers use budget materials to increase margin).


I have a chimney. Can you give me advice on lining it with a stainless steel liner?

We recommend reading the Easy Guides, available at the top of this page. The guides will talk you through choosing a chimney liner and Fitting Pack (everything else you need).

For further articles, please see the following:

A quick guide to chimney liner

Do I need chimney liner?

A quick guide to regulations for lining a chimney

Can I fit a 5" chimney liner 

Should I install 316 or 904 grade chimney liner?

Should I insulate my chimney liner?


I don't have a chimney what can I do?

If you don't have a chimney you will require a clip together twin wall system.

You can read through our helpful Installing a Twin Wall Flue Chimney guide.

You might also find this guide to chimney regulations useful (short useful video included).

You can buy the individual components from us, or a bespoke designed twin wall system

We also have a free app called Clickflue that you can find in the Apple store which will allow you to design your own twin wall system.


I have a chimney but it ends in the loft. What can I do?

You can check out our guide on what to do if your chimney ends in the loft.


Is my fireplace large enough?

We have a few articles that will talk you through the points of this question:

A introduction to Building Regulations for the fireplace

How much space (air gap) do I need to leave around my stove?

What should the distance to combustible be around the stove?

We also have this handy infographic on how to choose a fitting pack for your stove which looks at how much space you need above and behind.


How far should the stove/the flue pipe be from other things?

Have a read through of our article looking at the required distance to combustibles.


I need a hearth? What size/thickness? Can I DIY it?

We have a few articles that would be useful to you:

A guide to Hearth regulations for a wood burning stove
How to build a simple hearth
How to fit a hearth
How to tile a hearth


What's with all the terminology?

You can find guide to our icons and terminology HERE